Frequently Asked Questions
Besonnen stands for mindful fashion.
Besonnen is based in beautiful Berlin, Germany. Your next opportunity to buy our colletion offline will be on 5th of July from 2pm - 7pm at VELT Studios, Hof 3, Urbanstraße 71, 10967 Berlin.
If you are not satisfied with your purchase, we will offer you an exchange should we have the desired item or size in stock. Please print out the invoice you've received by email and enclose it with your return. Please make a note of the desired size next to the returned item and put inside your shipment or inform us by email. Please send your returned articles with recorded post including tracking number to:
B E S O N N E N, c/o Annett Borg, Gneisenaustraße 43, Berlin, 10961, Germany.
Unfortunately we can not pay for your return delivery. We therefore ask you to study our size chart carefully and check the instructions on the individual product pages. We accept returns only within 14 days from the day of purchase and in mint condition. This means that the items must be clean and arrive unworn with the appropriate hang tags. We can not take back articles with deodorant or make-up stains. For more information please check our terms and conditions.
You can learn more about our approach to sustainability here.
All our prices are in Euros.